Auction Policies

 

Click here to view the full guidelines and policies booklet.

 

NOTE: Utility Vehicles are NOT Subject to Arbitration.

 

Appendix I. Arbitration Matrix

NAAA Seller Disclosure Requirements

Arbitration period ends at 4:00 pm on the day of sale.

Disclosure Required Arbitration Period
Green Light Red Light - $3001 and OVER Red Light - $3000 and UNDER Green Light Red Light - $3001 and OVER Red Light - $3000 and UNDER
Mechanical Problems* Y N N Same Day NA NA
Electrical Problems* Y N N Same Day NA NA
Sludged Engine Y N N Same Day NA NA
Cracked or Repaired Block Y Y N Same Day Same Day NA
Vehicles not equipped with Air Conditioning (calendar year or newer) Y N N Same Day NA NA
Paint work (3 panels or more) on current model year and newer (bumpers not included) Y N N Same Day NA NA
Fuel Conversion Y N N Same Day NA NA
Non-Original Engine N N N NA NA NA
Voided Factory Warranty N N N NA NA NA
Manufacturer Logo or Decal Misrepresentation Y Y Y Same Day Same Day Same Day
Bio-Hazard Vehicles (both cleaned and contaminated) as required by law Y Y Y

In Lane: 3 Business Days

Online: 5 Business Days

In Lane: 3 Business Days

Online: 5 Business Days

In Lane: 3 Business Days

Online: 5 Business Days

Frame/Unibody Damage (existing, altered, or repaired) per NAAA policy** Y Y N

In Lane: 3 Business Days

Online: 5 Business Days

In Lane: 3 Business Days

Online: 5 Business Days

NA
Flood Damage/History of Flood Damage Y Y N Same Day Same Day NA
Taxis, Livery Vehicles, Police Cars, Government Vehicles that are calendar year and up to 4 years old N N N NA NA NA
Previous Canadian/Gray Market Vehicles*** Y Y Y Same Day Same Day Same Day
Lemon Law/Manufacturer's Buyback Y Y N Same Day Same Day NA
Intermittent Odometer (excludes "exempt") Y Y Y

In Lane: 3 Business Days

Online: 5 Business Days

In Lane: 3 Business Days

Online: 5 Business Days

In Lane: 3 Business Days

Online: 5 Business Days

Inoperative Odometer Y Y Y Same Day Same Day Same Day
TMU Y Y Y

72hrs From Auction

Receipt of Paperwork

72hrs From Auction

Receipt of Paperwork

72hrs From Auction

Receipt of Paperwork

Salvage or Reconstructed/Theft Recovery/Stolen Vehicles/Titles (including history) Y Y Y

72hrs From Auction

Receipt of Paperwork

72hrs From Auction

Receipt of Paperwork

72hrs From Auction

Receipt of Paperwork

Vehicles being sold with CO, MSO, affidavit of repo, letter of correction, copy of previous registration, previous registration with state disclosed, person to person Y Y Y

72hrs From Auction

Receipt of Paperwork

72hrs From Auction

Receipt of Paperwork

72hrs From Auction

Receipt of Paperwork

State-issued VIN plates (including kit vehicles) Y Y Y Same Day Same Day Same Day
Vehicles being sold with no title (Bill of Sale Only) Y Y Y Same Day Same Day Same Day
Deployed/Repaired Airbags Y Y Y Same Day Same Day Same Day
Hail Damage (online only) Y N N 7 Days from Purchase NA NA
Convertible Top Motors Y N N 7 Days from Purchase NA NA
2 Wheel Drive Y Y Y Same Day Same Day Same Day

*Must announce defects that are singularly $1000 or more to repair (parts and labor)

**Excludes plow/tow and previous plow/tow packages; also excludes radiator support damage

***Must be sold with proper paperwork as required by DMV

Red Light - "AS IS" - Unconditional

Vehicles sold for $3000 and less are unconditionally "AS IS" mechanically and structurally and cannot be arbitrated.

Vehicles sold with over 100k miles are automatically "AS IS" unless otherwise announced.

All time frame periods for arbitration begin on the date of purchase.

It is the buyer's responsibility to inspect paperwork and vehicles prior to leaving the auction.